Harbor Freight Itc Reviews No Emails Sent to Me

Updated October 24, 2021

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Found 26 of over 2,338 reviews

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Pros

"Paid time off for every employee"(in 110 reviews)

"Proficient pay cares virtually their employees"(in 97 reviews)

Cons

"Salary work life balance needs work"(in 87 reviews)

"I wish there were some form of benefits for part-time employees"(in 84 reviews)

More Pros and Cons

Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings past Demographics

This rating reflects the overall rating of Harbor Freight Tools and is not afflicted past filters.

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1. Current Employee, less than ane year

   Pros

   EVERY employee from our Shop Manager on down to Logistics/Stock are Wonderful. But took this part time job as a filler till something better came along, withal I have been enjoying my employment here and so much that I programme to stay here as long as needed.

   Cons

   Slightly, and I use that term loosly, we are over-pressurized by direction to up-sell their Extended Replacement Plans to customers. Some of their Plans are definately worth it, but many that nosotros are "Required" to offer are not a value to the customer. Hired every bit a Cashier, I was not expecting to exist Required to also larn to "Sell" similar a natural Salesman can. My biggest Beef is with Selling customers their Within Track Club Memberships .... but my beef is non the membership itself, which is VERY valuable to customers, it is the followup visits by Gild Members. It tin take a few months for their actual Membership to register in our computers accurately creating much confusion on our end. Then to acme that confusion off ... For all ITC members, nosotros are required to manually look up each production code in a printed folder to scan the ITC product discount lawmaking. Every particular large or small must be manually searched creating firsthand backup at registers as their auction takes much longer that nigh boilerplate sales. This so creates a longer line of pissed off customers considering they are now waiting longer for service.

   Go on reading

   Cheers for sharing your detailed feedback with u.s.. Nosotros're always happy to hear from hardworking Assembly like yourself and are glad you are enjoying working with your team in Port Charlotte. Please know that we listen to all Associate feedback and volition consider your suggestions as we work to improve our stores at all levels. Nosotros're glad you are a part of the Harbor Freight Tools team and await frontwards to watching you abound with us!

2. Former Employee, less than 1 twelvemonth

   Pros

   I say they are the best retailer out in that location considering part time gets recognition too like they also become paid fourth dimension off and have a program for health benifits with an limited enrollment program I can tell this company really does care about their employees. The pay is also keen and the workers and management for the most part is really great. They will work with you lot and your schedule it is similar a tight knit family in that location I only left because my other job needed me. I tin can too tell they intendance a lot considering I see them comment on reviews on here and other sites too I have never seen whatever company like that and thats what drew me to their company because I recollect a company that cares for you and not just the dollar bill will ultimately motivate you lot along with skilful direction which is what this company has I wish at that place were more companies out there to follow their lead.

   Cons

   I am not sure if information technology was just me but I feel they are weird most bath breaks for example I asked to go and she said bustle up and later a bit subsequently that and I asked to go another fourth dimension and was told the same thing by some other manager maybe it was just me but if I have to become I have to go I was on a ix hr shift I just felt that manager was negitive I become the other manager telling me a chip later on because it was just me and her merely she didn't have to say it like that or rush me like that. i was nice eneough to extend my last twenty-four hours because they needed me on that day. The other thing I didn't care for is how many captures we have to get and expectations that are on us for example the membership, rewards, email, and soon credit menu and we become blamed if they dont want information technology. Many customers are older and dont accept an email to give, but that is about all retail. I also didn't like that it takes an hr to wait for registers to exist counted I know we get paid for it and its not their fault but at that place is hardly annihilation to do in that fourth dimension. Im not certain if this is cons for others but this is personally what I didn't like other than that I would suggest this job to anybody because the pay, benifits, and coworkers are kind and helpful although I have had some become irritated and retrieve you should know itc items in a week only other than that every one tries to assistance and is very patient and teaches yous what y'all need to know.

   Go along reading

   Thank yous for your detailed feedback. We capeesh you sharing your feel with us. At Harbor Freight, our goal is to be the all-time place to piece of work past listening to our associates and improving every step of the mode. We are happy to hear that you enjoyed our benefits. We are proud of our "People First" civilization and we want you to know that nosotros value your feedback every bit we strive to be the best identify to work. Please know that our policies and procedures are designed to protect our associates and go on them rubber. We highly encourage our assembly to accomplish out to their 60 minutes Partners if they have any concerns. Thank you for your hard work and we wish you lot the best in your career journey. If anything changes in the future, we encourage you lot to apply once again at www.HFJobs.com or tell your friends and family about u.s.!

Bring together the Harbor Freight Tools team

3. Current Employee, more than ane year

   Adept pay

   May 31, 2021 - Sales Associate

   Recommend

   CEO Approval

   Business organization Outlook

   Pros

   - Flexible schedule - Decent pay - Friendly staf -PTO

   Cons

   -Rude customers (zip new) - You have to sell memberships (ITC) everyday or management will keep bugging you

   Thank you for your feedback. Nosotros are ever happy to hear from our hardworking associates. Our goal is to be a great place to work by listening to our associates and learning as we grow and develop every step of the way. We are committed to improving at all levels, including management. Please know that our policies and procedures are designed to keep our associates safe. Nosotros highly encourage our assembly to reach out to their HR Partners if you have any concerns to share. Thank y'all for your continued difficult piece of work and we look forward to seeing yous abound!

4. Push

   April thirty, 2021 - Sales Associate/Cashier

   Recommend

   CEO Approval

   Business organisation Outlook

   Pros

   I can't think of any right now at all

   Cons

   They button us to sell a sure amount of ITC & ESP Management non friendly

   Thank you for your feedback. We would not be able to attain all that we do without hardworking associates similar you. Our goal at Harbor Freight is to exist the best identify to work by listening to our associates and learning as we abound and evolve every pace of the way. Please know that yous can reach out to your HR Partner with any concerns regarding your part or work environment. Thank you for your connected hard work and we're glad to have you on the team!

5. Electric current Employee, less than 1 year

   Pros

   Small commission, costless coffee, PTO equally before long as you showtime

   Cons

   Regardless if your store is low volume or not you will be pushed to sell itc memberships nether threat of existence written up, no hours, nosotros had a couple people quit and I picked up five days and and then had half-dozen off, when I asked to pick up shifts so I would actually have hours for the next paycheck I was denied and so treated desperately for having so much time off.

   Proceed reading

   Thanks for taking the time to share your detailed feedback with us. We want you to know that Harbor Freight profoundly values y'all, your difficult piece of work, suggestions, and ideas. Nosotros've shared your comments with the appropriate Hr associates, and we also encourage you to reach out to your 60 minutes Partner or the HR Hotline at (800) 693-8377 for additional support. Harbor Freight is committed to becoming a cracking identify to piece of work, and your feedback helps u.s.a. do that. Thanks for your continued hard piece of work in Fremont, and nosotros look forward to watching you abound with us!

6. One-time Employee, more than three years

   Pros

   Jeff, and Adriana Intendance about their team🙏 Adept insurance and employee discount💰 Easy to accumulate PTO quickly🙃 A couple people intendance❤️ tool quality is improving🔨 Retail service desk-bound is helpful📞 Jeanette in inventory planning was quick and helpful🖥 Continues to find means to improve facilities( LED lights, new registers...)💡 can be fun selling if your good at it😄 Electrical forklift proficient feel to put on a resume 📋 Pre-sale has potential🧾 The company continues to grow and improve📈 Builds patience and managerial courage Meals for PLS🍔

   Cons

   Scheduling- Only expect everyone to stay their whole shift if the DM is supposed to come in Commonly only2 people scheduled from 6-9 but unremarkably that turns into 2-9 Salary employees don't haft to clock in so at that place's no proof when the cut their required 45 hours down to 36🤷🏻‍♂️ Not plenty payroll to support assigned tasks Waste matter payroll on ridiculous cost changes and audits Don't count on getting a rest break if your in leadership Get time off canonical only to have it retracted LOD for your entire shift Morale-🤕 Toxic work environs Y'all hear "I don't care" a lot Lot of turning a blind eye if it'southward inconvenient The constant feeling that your in trouble If you lot need to telephone call off you will either be manipulated to come in or retaliated confronting Retaliation At that place some snakes in the garden Some leaders don't keep their ego in check High Turnover Every action is observed, questioned and used against you If do annihilation slightly out of sop yous will be written upward for not using "common sense" Difficult piece of work is rewarded with a cookie🙄 Store level mistakes made at corporate Communication from corporate to stores is terrible no trust among leadership Many of the polices and Documents in the source are outdated and when you e-mail shop oops they say the police is in the process of being update but a year latter it's still the same. Success drives are merely used when you in problem Facility- 🎚Ems thermostat is hard to apply and limits climate command in shop Scritch cleaning supplies Store smells like oil and tires Concrete floors are tacky Discouraged from inputting piece of work orders Inconveniences- itc prices don't ring upwards automatically Take phone calls while trying to assistance customers🛒 price changes when the prices don't change🤦🏻‍♂️ Sales team is expected to be the janitors of the shop Nobody wants to piece of work Free items make people crazy Customers look you to keep their coupons in store Customers get mad when their low end tools break🙀 and ya just stand there similar "oh my goodness what a surprise" while the yell at y'all Safety- Not plenty people in the building during afternoon/evening to support Team elevator incidents are swept nether the rug for some while others are magnified Doesn't feel safe at work Feedback-🤫 Few avenues for feedback Engagement survey takes months for results to be posted and just causes management to point fingers Hft outlet is ok but one time the stores leadership is included in the state of affairs, forget almost being Bearding😳 Presale- Modest toolboxes might bear witness upwardly on time but 44in and above always take weeks longer than expected, which actually ticks off the client and associates. Sop says Pre sale have a red slapper but Dillon just puts a colored piece of paper on it Some Customers take weeks and sometimes months to come up choice upward their presales which crowds a already cluttered stockroom

   Continue reading

   Thank you for taking the time to share your detailed feedback with us. Please know that we will laissez passer your comments along to the appropriate Hr partners, and that we always encourage our associates to reach out to their Hour Partner to share their concerns. Harbor Freight Tools is dedicated to becoming a great identify to piece of work and continuously improving, which ways learning as nosotros abound and listening to our associates every step of the way. We appreciate your hard work in Alton and wish you the all-time in your future career.

7. Loved the visitor

   Dec 29, 2018 - Bearding Employee

   Recommend

   CEO Approval

   Business organization Outlook

   Pros

   Easy to learn everything, very organized.

   Cons

   Forced to sell ITC membership to everyone.

   Thank you for taking the fourth dimension to share your feedback with the states. We're happy to hear you enjoyed working at Harbor Freight Tools, and we wish y'all the best of luck in achieving your career goals!

8. Current Employee, more than than i year

   Sales Associate

   Jun 13, 2018 - Sales Acquaintance/Cashierin Parkville, Md

   Recommend

   CEO Approval

   Business organization Outlook

   Pros

   Overall the environment is great because of the coworkers. They are pleasant and welcoming. Management is understanding for the most function.

   Cons

   The coupons brings out the worst in people. The inside track club condoms should be automatic for ITC members. The management expects for you to get inside track club memberships. Sometimes information technology is extremely hard to fifty-fifty get customers to listen to yous. It can become rather frustrating with all the pressure from management and opposition of the customers.

   Continue reading

   Cheers for sharing your detailed feedback with us, especially regarding our processes. Because of the feedback from yourself and other Associates, Harbor Freight Tools continues to improve our stores at all levels. Nosotros look forrad to watching your growth with united states of america!

9. Current Employee, more than than i yr

   Cashier

   April 24, 2018 - Sales Associate

   Recommend

   CEO Approval

   Business Outlook

   Pros

   Tin can be a peachy place if all direction is on the aforementioned page.

   Cons

   The extreme push for sales of warranties, ITC memberships and capturing all customer information. Makes the task hard. Feels like I am e'er left upwards front with no assistance.

   Go along reading

10. Harbor Freight

    Jul three, 2017 - Bearding Employee

    Recommend

    CEO Approval

    Business organization Outlook

    Pros

    Office fourth dimension gets sick and paid fourth dimension off

    Cons

    Pushing the ITC and warranty

    Go along reading

    Give thanks you for your time with Harbor Freight Tools! We are working very difficult to be a better place to work and shop and couldn't practise information technology without our AWESOME assembly around the country. We are committed to abiding improvement and making certain that our associates are happy and learning and then we appreciate your feedback. Nosotros wish yous all the best on your career journey.

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Employee Story

This month's Harbor Freight Happy characteristic is Stephanie, a talented Store Manager at our Marshfield, WI location. When asked what she loves about Harbor Freight, she says: "Harbor Freight is i of the few companies that truly cares about their Assembly and customers. They ensure wages are competitive, requite tons of fourth dimension off, and listen to their Associate feedback to help make [us] a amend visitor." Thanks for all y'all do, Stephanie!

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Did you know Harbor Freight has a Civilisation Council? The council plays an important role in ensuring that their colleagues' voices and teams are heard past sharing their thoughts and perspectives on initiatives that promote engagement, culture, and diversity.

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